Privacy Policy

🛡️ Privacy Policy – First Lady Real Estate

Last updated: November 2025
Company: First Lady Real Estate
Location: Dubai, United Arab Emirates
Website: https://firstladyrealestate.com

1. Introduction

Welcome to First Lady Real Estate (“we,” “us,” or “our”).
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, advertising campaigns, and digital lead forms (including Meta Ads and WhatsApp inquiries).

By using our website or submitting your details, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

(a) Information You Provide Directly

Full name
Email address
Phone number
Country of residence
Investment or property preferences (e.g., budget, unit type, location)
Any other information you voluntarily share through our contact forms, WhatsApp, or email.

(b) Automatically Collected Data

When you visit our website or engage with our ads, we may automatically collect:

IP address and location (approximate city/country)
Browser type and version
Device type and operating system
Referral source (e.g., Meta Ads, Google Ads)
Pages visited and time spent on site

(c) From Third Parties

We may receive additional information from trusted partners such as Meta (Facebook/Instagram), Google, or lead generation platforms when you fill out a form or interact with our ads.

3. How We Use Your Information

We process your information to:

Respond to inquiries and provide requested details (brochures, price lists, payment plans, etc.).
Schedule property viewings or virtual meetings with our advisors.
Send marketing communications (email, WhatsApp, or phone) about Dubai real estate projects relevant to your interest.
Improve our advertising performance and user experience through analytics.
Comply with legal obligations under UAE and international data protection laws.

4. Marketing Communications

By submitting your contact information on our website or Meta Lead Forms, you consent to receive follow-up communication from our sales or advisory team.
You may opt out at any time by:

Clicking the unsubscribe link in our emails
Sending a message to us via WhatsApp
Emailing us directly at Contact@firstladyrealestate.com

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose it was collected for — typically up to 24 months from your last interaction, unless otherwise required by law.

6. Sharing of Information

We do not sell or rent your personal information.

We may share your data with:

Authorized real estate developers and project partners for the purpose of providing project-specific details.
Service providers assisting us in marketing, CRM, analytics, or communications (e.g., Meta, Google, HubSpot, WhatsApp Business).
Legal authorities when required to comply with law enforcement or government regulations.

All third-party partners are bound by confidentiality and data protection agreements.

7. International Data Transfers

Since we operate in Dubai and market to clients globally, your data may be transferred to and processed in countries outside your residence, including the UAE and the EU.
We ensure that such transfers comply with GDPR and UAE data protection standards.

8. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, loss, or alteration.
These include secure servers, SSL encryption, restricted access, and regular system audits.

9. Your Data Rights (GDPR & PDPL)

Depending on your location, you have the right to:

Access a copy of your personal data
Request correction or deletion
Withdraw consent to marketing communications
Object to certain types of processing
File a complaint with your data protection authority

To exercise any of these rights, please contact us at privacy@firstladyrealestate.com.

10. Cookies & Tracking

We use cookies and tracking tools (e.g., Meta Pixel, Google Analytics) to:

Measure advertising performance
Understand visitor behavior
Improve user experience

You can control or delete cookies in your browser settings.

11. Third-Party Links

Our website and lead forms may contain links to other websites (e.g., developer sites, brochure downloads).
We are not responsible for the privacy practices or content of third-party sites.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.
The latest version will always be available at https://firstladyrealestate.com/privacy-policy.

13. Contact Us

If you have any questions, concerns, or data access requests, please contact:

First Lady Real Estate
Dubai, United Arab Emirates
📧 Email: Contact@firstladyrealestate.com
📞 Phone: +971 [507 122 129]
🌐 Website: https://firstladyrealestate.com

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